Terms of Use

This page sets out the terms of use of our website suntorybeverageandfood-europe.com (our site), whether as a guest or a registered user.

Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

  1. INFORMATION ABOUT US

    Suntory Beverage & Food Europe is the European regional division of Suntory Beverage & Food Limited and part of Suntory Group.

    The site suntorybeverageandfood-europe.com is operated by Lucozade Ribena Suntory Limited, a company incorporated under the laws of England, whose registered office is situated at 2 Longwalk Road, Stockley Park, Uxbridge UB11 1BA, United Kingdom, registration number 8603549. Lucozade Ribena Suntory Limited is part of Suntory Beverage & Food Europe.

    All companies of Suntory Beverage & Food Limited in Europe will be referred as “SBFE”.

  2. ACCESSING OUR SITE

    Access to the suntorybeverageandfood-europe.com site is permitted on a temporary basis, and SBFE reserves the right to withdraw or amend the service provided on our site without notice (see below). SBFE will not be liable if for any reason our site is unavailable at any time or for any period.

    From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. SBFE has the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.

  3. Intellectual Property Rights

    All intellectual property rights displayed in this site are owned or licensed to Lucozade Ribena Suntory Limited and /or Schweppes International Limited, both part of SBFE.

    By using our site you acknowledge that SBFE is the owner and/or the licensee of all intellectual property rights on our site, and on the material published on it. Those works are protected by copyright laws, trade mark laws, (registered) design laws and treaties around the world. All such rights are reserved.

    You may print off one copy and may download extracts of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.

    You may not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you may not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

    You may not use any part of the materials on our site for commercial purposes without obtaining a prior written licence or consent to do so from SBFE.

    If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

  4. RELIANCE ON INFORMATION POSTED

    Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. SBFE E therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.

  5. OUR SITE CHANGES REGULARLY

    We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and SBFE is under no obligation to update such material.

  6. OUR LIABILITY

    The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, the other members of our group of companies and third parties connected to us hereby expressly exclude:

    1. All conditions, warranties and other terms which might otherwise be implied by statute or by any applicable law.
    2. Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
    3. loss of income or revenue;
    4. loss of business;
    5. loss of profits or contracts;
    6. loss of anticipated savings;
    7. loss of data;
    8. loss of goodwill;
    9. wasted management or office time;
    10. any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable. This does not affect any other liability which cannot be excluded or limited under applicable law.
  7. INFORMATION ABOUT YOU AND YOUR VISITS TO OUR SITE

    By using our site, you consent to SBFE processing information about you and you warrant that all data provided by you is accurate.

  8. UPLOADING MATERIAL TO OUR SITE

    Any material you upload to our site will be considered non-confidential and non-proprietary, and SBFE has the right to use, copy, distribute and disclose to third parties any such material for any purpose. SBFE also has the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.SBFE will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.

    We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with our terms and conditions.

  9. VIRUSES, HACKING AND OTHER OFFENCES

    You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is hosted or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

    By breaching this provision, you may be committing a criminal offence under the relevant applicable laws. SBFE E will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

    SBFE will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

  10. JURISDICTION AND APPLICABLE LAW

    The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.

  11. VARIATION

    SBFE may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take note of any changes we make, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

  12. YOUR CONCERNS

    If you have any concerns about material which appears on our site, please contact us via the contact us page.Thank you for visiting our website.

INTRODUCTION

We know that you care about your personal data and how it is used, and we want you to trust that SBFE uses your personal data carefully.

This privacy notice applies to www.suntorybeverageandfood-europe.com
Please read it carefully as the privacy notice sets out how and why we collect, store, use and share personal data generally and your rights in relation to your personal data including details of how to contact us and supervisory authorities if you have a complaint.

  1. WHO WE ARE AND HOW TO CONTACT US

    Suntory Beverage & Food Europe ("SBFE") is the European regional division of Suntory Beverage & Food (SBF) Limited and part of the Suntory Group. This website is operated by Orangina Schweppes Holding BV ("OSH"), which is part of SBFE and a subsidiary of Suntory Beverage & Food Limited.

    Orangina Schweppes Holdings BV (OSH) is the Controller of your personal data collected through your interactions with this website. However, when you click on the link to access any of the SBFE affiliates websites, OSH may also share your personal data with that SBFE affiliate, which is responsible for the SBFE business in the country your interactions with this website relate to. When this happens, the relevant SBFE affiliate is the Controller of your personal data:

    1. In ‘FRANCE’ the legal entity controlling your personal data is:
      -  Orangina Schweppes France SAS
        40-52 boulevard du Parc, 92200 Neuilly sur Seine, France.
    2. In 'GREAT BRITAIN AND THE REPUBLIC OF IRELAND’ (GB&I) this is:
      -  Lucozade Ribena Suntory Limited (LRS) in Great Britain.
        2 Longwalk Road, Stockley Park, Uxbridge UB11 1BA, United Kingdom.
      -  Lucozade Ribena Suntory Ireland Limited.in Ireland
        Contact: 7th Floor, Chase Building, Carmanhall Road, Sandyford, Dublin, D18 Y3X2, Ireland.

    3. In 'SPAIN' the legal entity is:
      -  Schweppes SA for Spain
        Calle Mahonia 2, 28043, Madrid, Spain.
      -  Schweppes Portugal Unipessoal Limited for Portugal Quinta da Fonte, R. Malhões nº 5, Ed. Q56, Piso 2, Lisbon, Portugal.
    4. and in 'EECM-BENELUX' the legal entities are:
      -  Orangina Schweppes Holdings BV
        H.J.E. Wenckebachweg 123, 1096 AM Amsterdam, The Netherlands.
      -  Schweppes International Limited for the Netherlands
        H.J.E. Wenckebachweg 123, 1096 AM Amsterdam, The Netherlands.
      -  Orangina Schweppes Polska Sp.z o.o. in Poland
        Contact: Racing Avenue 6, 02-685 Warsaw, Poland.
      -  Schweppes Suntory Benelux NV/SA in Belgium
        Contact: Rue du Cerf 127, 1332 Rixensart, Belgium.

    Where we refer to SBFE in this privacy statement we are referring to OSH in the first instance as administrator of the website on behalf of all SBFE affiliates) and the SBFE group entities in the instances your personal data is shared with them.

    SBFE and its affiliates (also referred in this notice as ‘’SBFE, ‘’We’’ or ‘’us’’) take privacy very seriously and are committed to ensure that you are informed about the manner in which we collect, use and share your personal data.

    In this privacy notice, Personal data refers to any information directly or indirectly relating to you as an individual ("Personal Data").

  2. DEFINITIONS

    “Affiliate” means, with respect to a party, an entity that (directly or indirectly) controls, is controlled by or is under common control with, such party, where control refers to the power to direct or cause the direction of the management policies of another entity, whether through ownership of voting securities, by contract or otherwise;

    “Agreement” means the commercial agreement between any SBFE entity and Supplier to which this DPA is attached [and includes any statement of work entered pursuant thereto and] this DPA;

    "Controller"means the entity which, alone or jointly with others, determines the purposes and means of the Processing of Personal Data;

    "Data Protection Laws"means all applicable laws and regulations relating to the processing of personal data and privacy including, not limited to, the Data Protection Act 2018; the UK GDPR; the EU GDPR; the Privacy and Electronic Communications (EC Directive) Regulations 2003; and the Data Protection (Charges and Information) Regulations 2018;

    "Data Subject Request"means a Data Subject's request to exercise that person's rights under Data Protection Laws in respect of that person's Personal Data, including, without limitation, the right to access, correct, amend, transfer, obtain a copy of object to the processing of, block or delete such Personal Data;

    "EU GDPR"means Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (General Data Protection Regulation);

    "Data"means any data, including Personal Data, whether in physical or electronic form, including but not limited to documents, databases, records, intellectual property and confidential information (as defined elsewhere in this Agreement), created by or made available to Supplier in the course of providing services to any SBFE entity and/or any of its Affiliates;

    "Personal Data"means any information relating to an identified or identifiable natural person made available to Supplier in connection with the Services; an identifiable natural person (each a “Data Subject”), is one who can be identified, directly or indirectly, in particular by reference to an identification number or to one or more factors specific to the physical, physiological, mental, economic, cultural or social identity of that natural person;

    “Processing” or "Process"means any operation or set of operations which is performed by or on behalf of Supplier as part of the Services upon Personal Data or other SBFE entity Data, whether or not by automatic means, such as collection, recording, organisation, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, blocking, erasure or destruction;

    "Processor"means the entity which Processes Personal Data on behalf of the Controller.

    “Regulator”means the European data protection authority or other regulatory, governmental or supervisory authority with authority over all or any part of (a) the provision or receipt of the Services, (b) the Processing of Personal Data in connection with the Services or (c) Supplier's business or personnel relating to the Services;

    “Security Incident” means any Personal Data Breach (as defined in the Data Protection Laws) or other incident that has resulted, or is reasonably likely to result, in any accidental, unauthorised or unlawful destruction, loss, alteration, disclosure of, access to or encryption of (a) SBFE entity Data or (b) other information under Supplier's control where such incident has the potential to harm any SBFE entity' business, clients, employees, systems or reputation;

    “Services” means the services to be provided by Supplier to any SBFE entity and its Affiliates under the Agreement;

    “Subcontractor” means a third-party subcontractor engaged by or on behalf of Supplier that will Process any SBFE entity Data as part of the performance of the Services;

    “Suntory Group” means Suntory Holdings Limited (“SHD”) and entities which SHD directly or indirectly controls.

    “UK GDPR” means the EU GDPR as it forms part of the laws of England and Wales, Scotland and Northern Ireland by virtue of section 3 of the European Union (Withdrawal) Act 2018 and as amended by the Data Protection, Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations 2019 and 2020 respectively and any legislation in force in the United Kingdom from time to time that subsequently amends or replaces the UK GDPR.

  3. SCOPE OF THE PRIVACY STATEMENT

    This privacy notice sets out the conditions under which SBFE will process your personal data:

    1. When you visit this website,
    2. When you interact with our social media platforms [LinkedIn, Facebook, Twitter, etc], for inquiries, to make requests, to provide feedback or other general communication,
    3. When you contact us on the different contact forms in our website, by email or by phone call.
    4. When you apply for a job through the global careers site in our website,
    5. When we manage our website,
    6. When we comply with our legal obligations,
    7. When we need to protect our interests,
    8. When you visit our offices or factories in any of our physical locations.
    9. When you visit us in any of our physical locations (offices, factories, warehouses, etc).
  4. HOW AND WHY WE PROCESS YOUR PERSONAL DATA

    Personal data that you provide Purpose Type of personal data Legal basis
    When you interact with our social media platforms We can use this content and your public profile in social media on our sites, for marketing campaigns and to generally promote our products and services. We can also process your feedback received in social media in order to improve our products and services.
    1. Personal identifiers: first name, family name, email address, phone number.
    2. Any information that may be considered personal data and that you choose to share with us through our web forms, phone call, postal mail, or on our internet social media accounts.
    Your consent
    When you contact us on our different communication channels (web contact form, email or phone call) To manage, track and respond your inquiries and questions, receive your comments, feedback and/ or fulfil your requests
    1. Personal identifiers: first name, family name, email address, postal address, phone number, date of birth.
    2. The reason for your contact and any additional information that may be considered personal data and that you choose to share with us through our web forms, phone call, postal mail, or on our internet social media accounts.
    Our legitimate interest
    When we comply with our legal obligations To comply when this is required by legal proceedings or public authorities, and we reasonably believe that disclosing your personal data is strictly necessary to comply with those obligations.
    1. Personal identifiers: first name, family name, email address, phone number.
    2. Any information that may be considered personal data and that you choose to share with us through our web forms, phone call, postal mail, or on our internet social media accounts.
    Our legal obligation
    When we need to protect our interests To lawfully enforce our terms and conditions, protect our operations or those of any of our affiliates, protect our rights, privacy, safety, or property, and/or that of our affiliates, and allow us to pursue available legal remedies or limit the damages that we may sustain.
    1. Personal identifiers: first name, family name, email address, phone number.
    2. Any information that may be considered personal data and that you choose to share with us through our web forms, phone call, postal mail, or on our internet social media accounts.
    Our Legitimate interest
    When you apply for a job in SBFE* To process your application within the recruitment process
    1. All personal data contained in the candidate's resume
    Your consent
    Personal data that we collect or generate about you Purpose Type of personal data Legal basis
    When you visit our website - Use of cookies 1. Non-essential cookies: To measure your engagement with this website and provide you with content adapted to your interests (e.g. to know how you use our Sites, when do you use them, how often, using what device, how long you stay on them, on what items you click) we use cookies. The use of these cookies also helps us to know the Sites' users better, and adapt our Sites to the identified preferences of the users, but also more generally improve our products and services.*
    1. A file with your contact history
    2. Browser and device information: IP address, MAC address, Google Ad ID, Identity For Advertisers (device ID)
    3. Server log file information
    4. Activity / Engagement Personal Data
    Your consent
    2. Essential cookies: We use essential cookies to enable our website to function properly and improve its use and functionality.
    1. IP address, Device type, Software,etc
    Our legitimate interest
    When we manage our website For the correct administration, changes or restructuring of this website, to diagnose server problems, to prevent cyberattacks, and to update security solutions.
    1. IP address, Device type, Software,etc
    Our legitimate interest
    When we comply with our legal obligations To comply with legal proceedings or public authorities when required.
    1. A file with your contact history
    2. Browser and device information
    3. Server log file information
    4. Activity / Engagement Personal Data
    Our legal obligation
    When we need to protect our interests To enforce our terms, protect our operations, rights, privacy, safety, or property, and limit damages.
    1. A file with your contact history
    2. Browser and device information
    3. Server log file information
    4. Activity / Engagement Personal Data
    Our legitimate interest
    When you visit our physical locations (offices, factories, warehouses, etc.) To ensure the rights and safety of employees, product quality assurance, business effectiveness, compliance, and crime prevention. CCTV images and sound Our legitimate interest

    *Job applicants

    When you click in the Global Career link in our website to apply for a job, you will be redirected to the Suntory Holdings Limited website, and therefore your interactions will be governed by the terms displayed in the referred site. When you apply to a job position in any SBFE affiliate, you will be provided with the SBFE Privacy Notice relevant for the processing of your personal data in that country or territory.

    **We will always ask for your consent before placing and using non-essential cookies to track your behaviour and collect information about you. You can use the ‘Manage Cookies’ (Apt. 8 of the Cookie Policy on this website to change your preferences or revoke consent for cookies at any time.

    For more information on how we use cookies, please see our Cookies Policy

    Children personal data

    We take children privacy seriously therefore we do not process children’s personal data.

    In accordance with best practice and international standards, we do not directly market our products or services to children aged under 16, and we do not show images of children under 16 in marketing communications.

    If you become aware that a child under the age of 16, or such other age as may be required by local law, has provided us with personal information without parental consent or in a manner not permitted by applicable law, please contact our Data Protection Officer at GDPR.info@suntory.com.
    Once we become aware of this, we will take steps to delete the child's personal information as required by applicable law.

    In any case, whenever we process your Personal Data, we make sure that this is carried out in compliance with applicable laws and regulations.
    We ensure that the Personal Data is only accessed by SBFE employees that have a need to do so for the purposes described in this Privacy Policy and according to our SBFE Access Control Policy.

  5. HOW WE SHARE YOUR PERSONAL DATA WITH THIRD PARTIES

    SBFE only shares your personal data in the cases and for the purposes listed and described below:

    1. As a global business, we may share your Personal Data within the Suntory Group, its subsidiaries and affiliates when this is required to achieve any of the purposes described above. When we do this, we ensure that the processing of your data by the affiliates will be carried out under the conditions described in this Privacy Statement.
    2. We may also share your Personal Data with third parties service providers outside of the group to operate and maintain our services (see table in ap. 4). These third-parties service providers act as our processors for the following purposes. Rest assured that when engaging these third parties, appropriate contractual agreements (Data Processing Agreements) compliant with the GDPR requirements are put in place between us and the third-party provider:
      1. With our business partners (for example, this could include our partners from whom you or your company or your organisation purchased our Products. Personal Data will only be transferred to a business partner who is contractually obliged to comply with SBFE data protection standards and the applicable data protection legislation);
      2. With third party agents and contractors for the purposes of providing services to us (for example, the SBFE’s accountants, professional advisors, IT and communications providers and debt collectors). These third parties will be subject to SBFE data protection standards, internal policies and procedures when processing your personal data, they will only use your Personal Data as described in this Privacy Policy and as expressly instructed by SBFE;
    3. If we are legally required to disclose your personal data, for example, to comply with any legal obligation (including, without limitation, in order to comply with tax reporting requirements and disclosures to regulators), or to establish, exercise or defend legal rights;
    4. If we sell our business or assets, your personal data will be used by us or shared with Suntory Group for internal reasons, primarily for business and operational purposes. As we continue to develop our business, we may sell or purchase assets, subsidiaries or business units. In such transactions, your personal data generally is one of the transferred business assets but remains subject to the promises made in any pre-existing Privacy Notice (unless, of course, you consent otherwise).
    5. If we are acquired by a third party, your personal data will be disclosed to such entity as part of the due diligence process and will be transferred to such entity as one of the transferred assets. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such personal data will be considered an asset of ours and as such it is possible they will be sold or transferred to third parties.

    5.1 International data transfers

    SBFE is part of the Suntory Group, a global company with operations, customers, and partners spread all around the world.

    To achieve the purposes described in this privacy notice, we may transfer some of your Personal Data to third parties across international borders. As a result, your Personal Data may be transferred to locations outside of your country.

    If your data is transferred to a country or territory located outside the EEA or the UK and therefore not protected by GDPR, we will ensure that your personal data is transferred and processed with the same level of protection as it is the case when processed in the UK and the EEA. This will be done in one of the following ways:

    1. The country that we send the data to is approved by the European Commission or UK Secretary of State as offering an adequate level of protection for Personal Data;
    2. The recipient of your data in the foreign country might have signed up to a contract which included “standard contractual clauses” (SSCs), approved by the European Commission or UK Secretary of State, obliging them to protect your Personal Data with certain minimum standards;
    3. By confirming that the recipient of your personal data is located in the United States of America and that it is self-certified under the US Department of Commerce’s ‘EU-U.S. Data Privacy Framework (DPF),’ program for international transfers to entities located in the United States https://www.dataprivacyframework.gov/list.
    4. In other circumstances, EU member state law may permit us to otherwise transfer your Personal Data outside the EEA or UK in certain specific situations.
    5. You can obtain more details of the protection given to your Personal Data when it is transferred outside the EEA and the United Kingdom (including a copy of the standard data protection clauses which we have entered into with the recipients of your Personal Data) by contacting us in GDPR.info@suntory.com.

  6. HOW WE SECURE YOUR PERSONAL DATA

    SBFE takes all necessary technical and organisational measures to protect the confidentiality, security, and ensure the availability of your Personal Data collected via our digital media. These efforts include but are not necessarily limited to:

    1. Technical measures: We have controls in place to maintain the security of our information and information systems. Files containing personal data are protected with different safeguards according to the sensitivity of the relevant information. Appropriate controls (such as restricted access) are placed on our computer systems. Physical access to areas where Personal Data is gathered, processed or stored is also limited to authorised employees.
    2. Organizational measures: As a condition of employment, our employees are required to follow internal policies and procedures, and all applicable data protection laws and regulations. Access to sensitive Personal Data is limited to those employees who need it to perform their roles. Unauthorised use or disclosure of confidential SBFE entity information by one of our employees is prohibited and may result in disciplinary measures.
      When you contact one of our employees about your file, you may be asked for some Personal Data. This type of safeguard is designed to ensure that only you, or someone authorised by you, has access to your file.
    3. Contractual measures: All data processors we engage with are subject to an exhaustive selection process and bind to SBFE data protection contractual clauses to ensure the processing of your personal data remains within our standards of GDPR compliance. Data processors on behalf of SBFE are also contractually obliged to ensure that any sub-processors engaged in the processing will perform its duties within the same required data protection standards.
  7. HOW LONG WE KEEP YOUR PERSONAL DATA

    By rule, we will keep your data accurate and up to date for as long as we need it for the purposes described in this Privacy Statement. If the processing of your personal data is no longer necessary for any purpose, it will be either irreversibly anonymized (and the anonymized data may be retained), or securely erased.

    Exception to this rule is when it is necessary to comply with our legal and regulatory obligations, resolve disputes and enforce our agreements imposing that SBFE must keep your personal data for a longer period after the purpose of the processing was accomplished.

    To know how long we keep cookies in your terminal equipment, please refer to our Cookie Policy

  8. YOUR RIGHTS REGARDS TO THE PROCESSING OF YOUR PERSONAL DATA AND HOW YOU CAN EXERCISE THEM

    1. In all cases described in apt.4in which we collect, use or store your Personal Data, you may have the following rights, and, in most cases, you can exercise them free of charge.

      These rights include:

      1. Right of access: the right to request the confirmation whether your Personal Data is being processed by any SBFE affiliate or not, and to access that personal data;
      2. Right to withdraw: when the processing of your personal data is legally based on your consent, you have the right to withdraw your consent at any time, without prejudice to the to the validity of the processing prior to the withdrawal. Please note, however, that we may still be entitled to process your Personal Data if we have a legitimate reason for doing so. For example, we may retain Personal Data if we need to comply with a legal obligation.
        You always have the option not to share any of your Personal Data with us. If you choose this option, you may be limited in the activities and features we can provide you.
      3. Right to rectification: the right to request the rectification of your Personal Data if it is inaccurate, outdated or incomplete.
      4. Right to erasure: the right to request that we erase your Personal Data if: (i) your Personal Data is no longer necessary for the purpose of the data processing, (ii) you have withdrawn your consent on the data processing based exclusively on such consent, (iii) you objected to the data processing, (iv) the Personal Data processing is unlawful, (v) the Personal Data must be erased to comply with a legal obligation applicable to SBFE.
        Please note that there may be circumstances where you ask us to erase your Personal Data, but we are legally obliged or entitled to retain it;
      5. Right to object: the right to object to our processing of your Personal Data at any time, including for marketing purposes based on profiling, if the data processing is based on the legitimate interest of any of the SBFE’s affiliates, unless SBFE can demonstrate overriding compelling legitimate grounds for it.
      6. Right to restrict: the right to temporarily restrict the processing of your personal data carried out by SBFE and any of its affiliates: (i) in the event the accuracy of your Personal Data is contested to allow SBFE to check such accuracy, (ii) if you wish to restrict your Personal Data rather than deleting it despite the fact that the processing is unlawful, (iii) if you wish SBFE to keep your Personal Data because you need it for your defence in the context of legal claims (iv) if you have objected to the processing but SBFE conducts verification to check whether it has legitimate grounds for such processing which may override your own rights.
      7. Right to data portability: in some circumstances, the right to receive some Personal Data in a structured, commonly used and machine-readable format and/or request that we transmit those data to a third party where this is technically feasible. Please note that this right only applies to Personal Data which you have provided directly to SBFE.
      8. Right not to be subject to automated decision making: you can exercise this right when your personal data is subject to a decision based solely on automated decision making (including profiling) that can significantly affect you.
        You have the right not to be subject to a decision which is based solely on automated processing, and which produces legal or other significant effects on you. In particular, you have the right to:
        • -  obtain human intervention;
        • -  express your point of view;
        • -  obtain an explanation of the decision reached after an assessment; and
        • -  challenge such a decision.
    2. You can exercise any of your above rights, you can contact our Data Protection Officer in:
    3. GDPR.info@suntory.com

      In case you believe your personal data is processed in a manner constituting an infringement of the GDPR, you can lodge a complaint with the relevant Supervisory Authority in your country, or the Autoriteit Persoonsgegevens in the Netherlands (https://www.autoriteitpersoonsgegevens.nl/en) which is our lead supervisory authority for all our business in the EU.

  9. QUESTIONS AND CONCERNS

    If you have any questions or concerns about SBFE handling of your Personal Data, or about this Privacy Notice, please contact our Data Protection Officer using the following contact information:

    Email Address: GDPR.Info@suntory.com

    We are usually able to answer privacy questions or concerns promptly and effectively. If you are not satisfied with the response you receive, you can contact your relevant Data Protection Authority in your country.
    If you are resident of the EU, you can also contact the Autoriteit Persoonsgegevens in the Netherlands, which is our lead supervisory authority for all our business in the EU.

    Contact details of the Supervisory Authorities relevant to SBFE:

    1. Belgium Autorité de la protection des données / Gegevensbeschermingsautoriteit (APD-GBA): www.autoriteprotectiondonnees.be / www.gegevensbeschermingsautoriteit.be
    2. Ireland Data Protection Commission: www.dataprotection.ie
    3. France Commission Nationale de l'Informatique et des Libertés (CNIL): www.cnil.fr
    4. Netherlands Autoriteit Persoonsgegevens: www.autoriteitpersoonsgegevens.nl
    5. Poland Urząd Ochrony Danych Osobowych (Personal Data Protection Office): www.uodo.gov.pl
    6. Portugal Comissão Nacional de Proteção de Dados (CNPD): www.cnpd.pt
    7. Spain Agencia Española de Protección de Datos (AEPD): www.aepd.es
    8. United Kingdom Information Commissioner's Office (ICO): www.ico.org.uk
    9. Luxembourg CNPD: https://cnpd.public.lu/en.html
  10. PRIVACY STATEMENT UPDATES

    We will update this Privacy Statement when necessary to reflect customer feedback, system updates, and changes in our products and services. When we post changes to this statement, we will revise the “last updated” date at the top of this document. If the changes are significant, we will provide a more detailed notice (including, for certain services, email notification of Privacy Statement changes). We will also keep prior versions of this notice in an archive for your review. This Privacy Statement was last updated on 12/02/2025.

Modern Slavery Statement

CURRENT STATEMENT

Click here for our modern slavery statement.

ARCHIVE

Modern Slavery Statement (for the financial year ending 31 December 2016)

Modern Slavery Statement (for the financial year ending 31 December 2017)

Modern Slavery Statement (for the financial year ending 31 December 2018)

Modern Slavery Statement (for the financial year ending 31 December 2019)

Modern Slavery Statement (for the financial year ending 31 December 2020)

Modern Slavery Statement (for the financial year ending 31 December 2021)

Modern Slavery Statement (for the financial year ending 31 December 2022)

FURTHER READING

Please follow this link if you’d like to read more about how we, at Suntory, conduct ourselves in the right way.

Whistleblowing: SBFE ethics and compliance hotline policy and procedure

At Suntory Beverage and Food Europe (SBFE) we are committed to maintaining the highest level of ethical standards in the conduct of our business affairs, acting fairly, honestly, openly and with integrity in all our business dealings and relationships wherever we operate.

We expect every individual working at or with SBFE, at any level or grade, wherever located, including all employees, directors and officers, as well as any third party performing services for, on behalf of, or otherwise representing the business interests of SBFE, to maintain these standards and to act in accordance with our SBFE Code of Business Conduct and other related policies.

At SBFE we have an Ethics and Compliance Hotline Policy which sets out our approach to whistleblowing. The aim of this policy is to:

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empower individuals to raise concerns relating to possible misconduct, potential conflicts, or known breaches of company policies and procedures, including, for example, concerns relating to bribery and corruption, competition law breaches, tax evasion, modern slavery, or other human rights issues within the SBFE supply chain, as well as health and safety risks, other breaches of law, threats of harm to the public interest, or other work-related issues;

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provide guidance on how to raise concerns; and

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confirm that SBFE will deal with any reports or concerns in confidence, and that genuine concerns can be raised without fear of detrimental treatment. SBFE will protect anybody who raises a concern honestly.

Product quality reports

If you wish to report any issue with the quality of any of our products, please submit details using the “Contact Us” / “Contact” / “Contacto” form on our website.

How to report issues

Reports may be submitted through Safecall, an independently operated Ethics and Compliance Hotline. For the purposes of Spain, this is our SBFE internal information system. This hotline can be used by SBFE employees and others who wish to raise concerns.

If you would like to make a verbal report, please contact the hotline using the following telephone numbers:

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In Europe call 00800 7233 2255

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In the UK call 0800 915 1571

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In Ireland call 1800 812 740

You will be asked to provide your consent for the call to be recorded or a transcript taken (this is voluntary).

If you would like to make a report in writing, please visit the Safecall website. You can pick the language that you wish to use when filing your report here.

This service is available in all languages of the territories where SBFE operates.

Individuals are able to raise concerns anonymously, semi-anonymously or can choose to be named.

Confidentiality

SBFE will take all reasonable precautions to keep the identity of anybody who makes a report confidential. All personal data shared will be processed in accordance with all applicable data protection legislation.

Protection

SBFE aims to encourage openness and will support anyone who raises genuine concerns under the Ethics and Compliance Hotline Policy. Further, it is committed to ensuring that no one suffers detrimental treatment as a result of reporting their suspicions or concerns.