This page sets out the terms of use of our website suntorybeverageandfood-europe.com (our site), whether as a guest or a registered user.
Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.
Suntory Beverage & Food Europe is the European regional division of Suntory Beverage & Food Limited and part of Suntory Group.
The site suntorybeverageandfood-europe.com is operated by Lucozade Ribena Suntory Limited, a company incorporated under the laws of England, whose registered office is situated at 2 Longwalk Road, Stockley Park, Uxbridge UB11 1BA, United Kingdom, registration number 8603549. Lucozade Ribena Suntory Limited is part of Suntory Beverage & Food Europe.
All companies of Suntory Beverage & Food Limited in Europe will be referred as “SBFE”.
Access to the suntorybeverageandfood-europe.com site is permitted on a temporary basis, and SBFE reserves the right to withdraw or amend the service provided on our site without notice (see below). SBFE will not be liable if for any reason our site is unavailable at any time or for any period.
From time to time, we may restrict access to some parts of our site, or our entire site, to users who have registered with us. If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. SBFE has the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our opinion you have failed to comply with any of the provisions of these terms of use. You are responsible for making all arrangements necessary for you to have access to our site. You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these terms, and that they comply with them.
All intellectual property rights displayed in this site are owned or licensed to Lucozade Ribena Suntory Limited and /or Schweppes International Limited, both part of SBFE.
By using our site you acknowledge that SBFE is the owner and/or the licensee of all intellectual property rights on our site, and on the material published on it. Those works are protected by copyright laws, trade mark laws, (registered) design laws and treaties around the world. All such rights are reserved.
You may print off one copy and may download extracts of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site.
You may not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you may not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.
You may not use any part of the materials on our site for commercial purposes without obtaining a prior written licence or consent to do so from SBFE.
If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Commentary and other materials posted on our site are not intended to amount to advice on which reliance should be placed. SBFE E therefore disclaims all liability and responsibility arising from any reliance placed on such materials by any visitor to our site, or by anyone who may be informed of any of its contents.
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and SBFE is under no obligation to update such material.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, the other members of our group of companies and third parties connected to us hereby expressly exclude:
By using our site, you consent to SBFE processing information about you and you warrant that all data provided by you is accurate.
Any material you upload to our site will be considered non-confidential and non-proprietary, and SBFE has the right to use, copy, distribute and disclose to third parties any such material for any purpose. SBFE also has the right to disclose your identity to any third party who is claiming that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights, or of their right to privacy.SBFE will not be responsible, or liable to any third party, for the content or accuracy of any materials posted by you or any other user of our site.
We have the right to remove any material or posting you make on our site if, in our opinion, such material does not comply with our terms and conditions.
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is hosted or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you may be committing a criminal offence under the relevant applicable laws. SBFE E will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
SBFE will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link from any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page. Hyperlinks to this website must be directed only to the homepage, accessible via the following URLs: www.suntorybeverageandfood-europe, on the condition that the link opens in a new window. Deep linking in particular is prohibited, as well as the opening of this website in a frame, unless express prior consent has been given by SBFE. SBFE reserves the right to withdraw linking permission without notice. The website from which you are linking must comply in all respects with our terms of use.
If you wish to make any use of material on our site other than that set out above, please address your request to the SBFE contact person for this website.
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them.
The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to our site, although we retain the right to bring proceedings against you for breach of these conditions in your country of residence or any other relevant country. These terms of use are governed by English law.
SBFE may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take note of any changes we make, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.
If you have any concerns about material which appears on our site, please contact us via the contact us page.Thank you for visiting our website.
This website is operated by Suntory Beverage & Food Europe (SBFE).
This Privacy Policy explains how we use the personal information that SBFE collects or generates both in relation to this website and our products and services.
This cookie policy applies to https://www.suntorybeverageandfood-europe.com Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on these websites.
This policy should be read together with our Privacy Statement, which sets out how and why we collect, store, use and share personal data generally, as well as your rights in relation to your personal data and details of how to contact us and supervisory authorities if you have a complaint.
Suntory Beverage & Food Europe ("SBFE") is the European regional division of Suntory Beverage & Food Limited and part of the Suntory Group. This website is operated by Lucozade Ribena Suntory Limited ("LRS"), which is part of SBFE and a subsidiary of Suntory Beverage & Food Limited. When you provide your consent to the use of cookies, you are providing your consent to LRS, which operates the website on behalf of SBFE.
LRS may share your personal data collected through cookies with the Suntory Beverage & Food Limited subsidiary within SBFE that is responsible for the SBFE business in the country your interactions with this website relate to, when this happens, they will become a data controller of your personal data. In 'FRANCE' the legal entity that will control your personal data is Orangina Schweppes France SAS; in 'GB&I' this is Lucozade Ribena Suntory Limited in Great Britain and Lucozade Ribena Suntory Ireland Limited in Ireland; in 'SPAIN' the legal entity is Schweppes SA for Spain and Schweppes Portugal Unipessoal Limited for Portugal; and in 'EECM-BENELUX', the legal entity is Schweppes International Limited for the Netherlands, Orangina Schweppes Polska Sp.z o.o. in Poland, and Schweppes Suntory Benelux NV/SA. In Belgium. Where we refer to SBFE in this cookie policy we are referring to LRS in the first instance and the SBFE group entities in the instances your personal data is shared with them.
Throughout our websites, we may link to other websites owned and operated by certain trusted third parties to make additional products and services available to you. These other third party websites may also use cookies or similar technologies in accordance with their own separate policies. To understand how these third parties use cookies on their websites, please consult their policies as appropriate.
Please contact us at GDPR.Info@suntory.com if you have any questions about this cookie policy.
CURRENT STATEMENT
Click here for our modern slavery statement.
ARCHIVE
Modern Slavery Statement (for the financial year ending 31 December 2016)
Modern Slavery Statement (for the financial year ending 31 December 2017)
Modern Slavery Statement (for the financial year ending 31 December 2018)
Modern Slavery Statement (for the financial year ending 31 December 2019)
Modern Slavery Statement (for the financial year ending 31 December 2020)
Modern Slavery Statement (for the financial year ending 31 December 2021)
Modern Slavery Statement (for the financial year ending 31 December 2022)
FURTHER READING
Please follow this link if you’d like to read more about how we, at Suntory, conduct ourselves in the right way.
At Suntory Beverage and Food Europe (SBFE) we are committed to maintaining the highest level of ethical standards in the conduct of our business affairs, acting fairly, honestly, openly and with integrity in all our business dealings and relationships wherever we operate.
We expect every individual working at or with SBFE, at any level or grade, wherever located, including all employees, directors and officers, as well as any third party performing services for, on behalf of, or otherwise representing the business interests of SBFE, to maintain these standards and to act in accordance with our SBFE Code of Business Conduct and other related policies.
At SBFE we have an Ethics and Compliance Hotline Policy which sets out our approach to whistleblowing. The aim of this policy is to:
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empower individuals to raise concerns relating to possible misconduct, potential conflicts, or known breaches of company policies and procedures, including, for example, concerns relating to bribery and corruption, competition law breaches, tax evasion, modern slavery, or other human rights issues within the SBFE supply chain, as well as health and safety risks, other breaches of law, threats of harm to the public interest, or other work-related issues;
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provide guidance on how to raise concerns; and
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confirm that SBFE will deal with any reports or concerns in confidence, and that genuine concerns can be raised without fear of detrimental treatment. SBFE will protect anybody who raises a concern honestly.
Product quality reports
If you wish to report any issue with the quality of any of our products, please submit details using the “Contact Us” / “Contact” / “Contacto” form on our website.
How to report issues
Reports may be submitted through Safecall, an independently operated Ethics and Compliance Hotline. For the purposes of Spain, this is our SBFE internal information system. This hotline can be used by SBFE employees and others who wish to raise concerns.
If you would like to make a verbal report, please contact the hotline using the following telephone numbers:
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In Europe call 00800 7233 2255
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In the UK call 0800 915 1571
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In Ireland call 1800 812 740
You will be asked to provide your consent for the call to be recorded or a transcript taken (this is voluntary).
If you would like to make a report in writing, please visit the Safecall website. You can pick the language that you wish to use when filing your report here.
This service is available in all languages of the territories where SBFE operates.
Individuals are able to raise concerns anonymously, semi-anonymously or can choose to be named.
Confidentiality
SBFE will take all reasonable precautions to keep the identity of anybody who makes a report confidential. All personal data shared will be processed in accordance with all applicable data protection legislation.
Protection
SBFE aims to encourage openness and will support anyone who raises genuine concerns under the Ethics and Compliance Hotline Policy. Further, it is committed to ensuring that no one suffers detrimental treatment as a result of reporting their suspicions or concerns.